Item Color: Beige
One Fits Left or Right Foot
Item Content: 1*Corrector
The splint is a resting splint, for both day and night time use
Comfortably bend in the bone and toe
It applies a 3-point pressure system to relieve the hallux valgus deformity flexible
It helps to adjust the big toe to prevent valgus
The double-layer tape foot central arch state stable
Fill the hinge clips to protect the organization to protect pain, relieve stress
Adjustable in bone pad to ease the pressure of the toe joint, and to maximize the scattered pressure
It is extremely comfortable to wear and is adjustable to ensure maximum user comfort and support
Arch support design to relief forefoot stress
1. We accept Escrow here.
2. All major credit cards are accepted through secure payment processor ESCROW.
3. Full payment shall be made within 7 days of placing your order.
4. The buyer is responsible for any tax and/or duty charged by their country.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO).
2. Orders processed within 1-3 days after payment is made and verification.
3. We will arrange shipping according to the address of buyer provide, so please confirm and check the address details you filled on Aliexpress.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. If you have not received your shipment within 60 days (Brazil 90 days) from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6. If your order is shipped by China Post Original Small Packet Plus or 4PX Singapore Post OM Pro,which is without an international tracking number and can only be tracked within China. If you need an international tracking number, please choose China Post Registered Air Mail as shipping method.To ensure a faster and safe delivery, we strongly recommend you choose China Post Registered Air Mail or ePacket.
Return & Exchange:
1. Please contact us before you return the item which is defective or in wrong item.
2. Please keep the return item in unused condition & keep original packing, including box and tags.
3. Please return the defective or wrong item within 7 days after receiving.
4. We do not allow refunds or exchanges because of change of mind & shipping fee is non- refundable.
Warranty & Guarantee:
1. If the item is defective, please notify us within 7 days after receive. Do not open dispute without communication.
2. If you are not satisfied when you receive your item, please return it within 15 days for a replacement or money back. Please contact our after service staff before return it.
3. If there has quality problem ,please take picture for us.We will resolve it for you within 24 hours .
4. If you cant receive the package within 60 days ,we will return your money (Brazil 90 days).
Customs Tax & Duty:
1. To ensure you receive upon zero or minimum tax, we could declare as “clothing” with low value.
2. Maybe order will incur additional import duties. Taxes or other customs related fee.
3. Import duties, Taxes or other customs fee will be collected by the shipping company upon delivery.
4. Suppliers are not responsible for delays caused by the customs in your country.
5. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
We are committed to providing you with the Best Customer Service and Quality Products.
If you are satisfied with our service, please leave us a positive feedback and a “POSITIVE 5 STARS” rating.
If you are not satisfied for any reason, please give us an opportunity to resolve the problem. We will do our best to solve it. We will reply within 1 business day or less. Thank You!
If you have any other questions, please feel free to contact me. You can chat with me on TradeManager, or email me.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of China Mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of china-mall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.